About us

Making it easier and cheaper for people to manage their homes

Here at First Utility we aim to provide a fresh approach to multi-utilities. Our goals are simple. We want to make the running of your home (managing energy, broadband and home services) straightforward, painless and great value for money for everyone.

Since we launched in 2008, we’ve saved the UK an estimated £500 million through lower energy bills and at present, we have approximately 850,000 satisfied customers across the UK taking our gas, electricity and/or broadband services.

We’ve certainly come a long way since we launched as a small but promising energy start-up, with ambitions to help customers spend less on what they need and more on what they want. Today, we’re proud to be part of Shell’s New Energies division, playing our part in the transition to a lower carbon future.

Fair prices

Helping to keep household costs down and make life simple.

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Great service

power in your hands

Giving you the best possible experience is the most important work we do every day.

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Making life simple

Tools and technologies to help make running your home simple and easy.

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Being responsible

Our vision, initiatives and approach to building a better, more sustainable business.

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Media centre

News releases, company facts and Executive biographies.

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We're rapidly expanding and always on the lookout for great people to join our team.

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